Most of our products are flat-packed and designed in such a way that they are easy to transport. However, if you prefer to have your purchase delivered, we have a range of delivery options for you to choose from when shopping at IKEA.my or shopping at your nearest IKEA store.

Alternatively, you can also contact our IKEA for Business team who will be able to help you plan everything from product selection to delivery and installation.

*Due to a surge in online orders during CMCO in Klang Valley, we would like to inform our valued customer to expect some delay in parcel delivery (7 - 14 days). We are doing our best to ensure you shall receive your order the soonest possible. We apologise for any inconveniences caused.

*Due to current CMCO situation in some areas, we would recommend you to indicate a proper address for delivery. We may have difficulty to deliver to office premises or any public locations.

Service fee for delivery in West Malaysia

Parcel delivery (Zone A, B, and C)

RM25

Delivery to metropolitan areas will take place within 3 working days and for non-metropolitan areas,
delivery is within 6 working days.

*Order up to a weight of 24 kg, a volume of 84 litres and a maximum length per item of 1.6 meter.

Truck delivery:

Zone A RM98

Zone B RM163

Zone C RM258

For Peninsular Malaysia, delivery typically takes place within 2-5 days from the date of order.

More delivery details:

  • Our Delivery services are available for West Malaysia, Penang and main island Langkawi. The smaller islands neighboring Langkawi are excluded for truck delivery.
  • All other islands and PO Box addresses we are unable to provide Truck & Parcel delivery.
  • Our Truck delivery fee will be calculated upon your postcode and our delivery zones. See all delivery zones and fees per location.

*For Truck Delivery, an additional flat rate of RM98 will apply if there is no lift access/items can’t fit in the lift at the delivery address. This service is applicable up to the 5th floor only. Please pay the fee directly to the service provider.

Please note that during major holiday seasons*, please allow an extra 1-3 business days for processing time on truck & parcel delivery orders due to high peak of orders.

*Chinese New Year, Hari Raya Puasa, Deepavali, Christmas, etc.

Service fee for delivery in East Malaysia

For East Malaysia, there is a lead time of approximately 3-4 weeks before order is delivered.

Parcel delivery RM100 (including shipment)

*Order up to a weight of 24 kg, a volume of 84 litres and a maximum length per item of 1.6 meter.

Truck delivery RM675 (including shipment, only available in Kuching, Miri and Kota Kinabalu)

Click & Collect RM575

The Click & Collect includes shipment to East Malaysia, you can pick up your purchase from the nearest Click & Collect point:

  1. Kuching Click & Collect - Hexagon High Transport, 922, Jalan Demak Laut 3, Kuching, Sarawak
  2. Miri Click & Collect - Sino Eastern, Lot 1754, Jalan Bypass Eastwood Valley, East Wood Industrial Estate, Miri, Sarawak
  3. Kota Kinabalu Click & Collect - Fei Yang Logistics, Lot 71, 51/2 miles, Jalan Kilang, Sedoc Industrial Estate, Kollombong, Inanam, 88450, Sabah
  4. Other islands and PO Box addresses we are unable to provide Truck & Parcel delivery.

*For Truck Delivery, an additional flat rate of RM98 will apply if there is no lift access/items can’t fit in the lift at the delivery address. This service is applicable up to the 5th floor only. Please pay the fee directly to the service provider.

Please note that during major holiday seasons*, please allow an extra 1-3 business days for processing time due to high peak of orders.

*Chinese New Year, Hari Raya Puasa, Deepavali, Christmas, etc.

Shopping at your nearest IKEA store

When visiting our stores, you have different options to have your purchase delivered. And, we don’t just stop at your front door, we deliver all the way to your room of choice.

Picking with delivery – from RM98*

We offer a combined in-store picking and delivery service if you would prefer to sit back, relax and let us do the heavy lifting for you. Simply place your order with one of our co-workers in-store.

*Picking fee of RM23 is included in the price.

Delivery only – from RM75

If you are happy to pick your goods yourself we can still deliver for you.

Parcel Delivery – RM25

For online purchases of accessories and small items of furniture, the parcel delivery service is available.

More delivery details:

  1. Our Delivery services are available for West Malaysia, Penang and main island Langkawi. The smaller islands neighboring Langkawi are excluded for truck delivery.
  2. If you are shopping in-store, please speak with an IKEA co-worker at an information counter in the store.